NEWWORK Beyond

Agentic Business Solutions

Agentic Sales+

Sales Workplace for Human and AI Work

NEWWORK
digital
WORKFORCE

Demand & Marketing

Sales & Revenue

Customer Delivery

Planning & Intelligence

Customer Growth

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Sales+

The Agentic CRM for Sell. Deliver. Grow.

Sales+ is a complete CRM system for businesses that covers the entire customer and revenue cycle. The solution integrates account and contact management, leads, opportunities, activities, territory and pipeline management, forecasting, product and pricing management, CPQ, quotes, contracts and SOWs, orders, customer delivery, billing, adoption, renewals and growth. A unified customer and revenue model brings together relationships, communication, products, services, commitments and transactions in a comprehensive customer 360 view.

The Sales Workplace divides the customer relationship into three phases: Sell, Deliver, and Grow. Sales representatives, executives, presales, delivery, and customer success work on a shared surface. Every accesses the complete customer context, prepares decisions, and makes data, documents, communication, tasks, and ongoing missions immediately accessible.

The Digital Workforce takes over complete sales missions. They identify and research target customers, qualify leads, prepare personalized pitches, coordinate appointments, update Opportunities, create account and Opportunity plans, develop offers and offer documents, calculate prices, manage approvals, and identify risks in the revenue forecast. After completion, they transfer contracts and SOWs to Customer Delivery, track milestones, Delivery Packages, deliveries, and Production Readiness, and then follow up with the customer through adoption, renewal, and expansion.

The decisive system advantage lies in the integration with the other NEWWORK Business Solutions. Sales+ does not end with the closing of an opportunity. Availability, capacity, delivery, performance delivery, invoicing, payment, and service are part of the same system. The Digital Workforce can therefore not only analyze CRM data or provide recommendations, but can actually perform the business work that arises from a sale. From Customer 360 becomes a complete, actionable business context.

Office and collaboration are also directly integrated. E-mails, conversations, meetings, presentations, offers, contracts, and internal discussions are part of the process and are available to people and agents in the same context. Relevant customer knowledge is not kept hidden in personal mailboxes, files, or conversation notes, but becomes part of the managed customer relationship.

Beyond provides a binding framework for the agentic work. Roles, data access, communication rules, price and discount limits, contract releases, separation of duties, and complete logging determine which decisions an agent should prepare and which actions it may perform independently. This allows AI in sales to work independently, without giving up control, reliability, and human responsibility.

Sales+ can be deployed as a complete system or in modules that can be introduced quickly.

Sales Development, account and opportunity management, CPQ, customer delivery, or renewal management can be connected via Connect to existing CRM, ERP, finance, service, and communication systems. The customer can immediately use the digital workforce in their existing environment and then gradually transition to an integrated, agentic CRM.

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