NEWWORK Digital Workforce

Build, run and govern the digital organization.

NEWWORK Digital Workforce turns artificial intelligence into a productive, governable and accountable work organization.

Build run and govern the digital organization

Companies create digital workers, assemble specialized workers into teams, and assign them complete missions. Supervisors coordinate collaboration, monitor execution, and involve people precisely where decisions, approvals, or responsibility cannot be delegated.

This creates more than a collection of individual AI agents. It creates a Digital Workforce with clear tasks, roles, skills, responsibilities, and rules.

Management Experience

Create
Manage
View
Content
Connect

Build your Digital Workforce. Control every outcome.

Mission Layer — Outcomes, Not Tasks

A mission is a persistent work object with accountability from trigger to verified result.

TriggerPeople · Every · Systems · Events
Understand
Plan
Delegate
Execute
Verify
Outcome

Mission Record

Evidence · History · Result

Goal · Owner · Context · Plan · SLA · Budget · Approvals · Evidence · Outcome

Digital Workforce Organization

Supervisors coordinate teams. digital workers own roles. Workers execute bounded specialist work.

mission
SUPERVISOR

Research & Reasoning

Team Supervisor

digital workers · Workers · Skills

Process & Transaction

Team Supervisor

digital workers · Workers · Skills

Content & Communication

Team Supervisor

digital workers · Workers · Skills

Control & Verification

Team Supervisor

digital workers · Workers · Skills

BEYOND — Governed AI at work.

A constitution for every agent.

One binding control model across every mission.

Identity & Mandate
Roles & Permissions
Policies & Guardrails
SoD & Approval Limits
Human Oversight
Quality & Evaluations
Cost · SLA · Risk
Evidence · Trace · Audit

Agent Operating System

The system that runs the Digital Workforce.

Mission Runtime

State · goals · artifacts

Planner & Router

Plans · delegation · routing

Team Orchestration

Groups · handoffs · A2A

Agent Registry

Identity · role · capability

State & Memory

Context · history · continuity

Tool Runtime

Actions · credentials · sandbox

Model Orchestration

Selection · routing · fallback

Lifecycle & Recovery

Schedule · retry · pause · resume

Connected Execution Foundation

Shared Business Context

Objects · relationships · history · signals

A common truth for people and agents

Skills, Knowledge & Content

Skills · prompts · blueprints · documents

Versioned, reusable and governed

Connect & open standards

APIs · MCP · A2A · events · credentials

Immediate action across existing landscapes

Systems, Workplaces & Models

Business Solutions · Legacy · Office · Collaboration

Model freedom · enterprise data · system actions

From individual tasks to complete missions

The Digital Workforce does not work only on demand and does not merely generate texts, analyses, or recommendations. It takes on complete missions with a defined goal and a verifiable result.

A mission can process a customer order, resolve an outstanding claim, terminate an employee, resolve a service outage, resolve a supply chain disruption, or prepare a monthly closing. It has a manager, a business context, a plan, deadlines, budgets, approvals, and an expected outcome.

The Digital Workforce understands the mission, develops an implementation plan, distributes tasks to appropriate digital workers and workers, coordinates the involved systems, and reviews the results. Every work step, every decision, and every executed action remains part of the Mission Record.

A new organization of digital workers

Digital work requires an organizational structure. NEWWORK therefore outlines different levels and responsibilities within the Digital Workforce.

Workers perform clearly limited specialized tasks. They research information, review documents, create content, analyze data, or perform authorized transactions.

digital workers combine multiple skills and workers into a permanent digital role. They have a defined task, their own work context, approved tools, and binding action boundaries.

Digital Teams coordinate multiple digital workers and workers for a shared area of responsibility. They can research, make decisions, communicate, and execute transactions.

Supervisors plan missions, assemble teams, delegate work, monitor results, and escalate decisions. They oversee collaboration within the Digital Workforce and also coordinate people, departments, and external systems as needed.

Agents can be used as specialized tools, delegated tasks to other agents, or collaborate within a team. The organizational structure remains visible and controllable at all times.

The Agent Operating System

The NEWWORK Agent Operating System is the system that runs the Digital Workforce. It provides the shared runtime for agents, digital workers, teams, supervisors, and missions.

The Agent Operating System plans and distributes work, manages identities and skills, provides business context and memory, and controls access to models, knowledge, applications, and tools. It manages the complete lifecycle of a mission – from launch through execution and deployment to resumption, error handling, and completion.

Mission runtime and persistent execution status
Planning, delegation and intelligent routing
Control of agents and agent groups
Agent Registry with roles and skills
Common context, memory and history
Controlled execution of tools and transactions
Selection and orchestration of different AI models
Scheduling, resumption, and error handling
Monitoring, evaluation and complete tracing

The Digital Workforce can work over long periods of time, across system boundaries, and across multiple teams involved. A mission is maintained even when it is waiting for information, requires approval, or needs to be continued at a later time.

Beyond gives the Digital Workforce a constitution

With the growing actionability of AI, the importance of binding rules is increasing. Beyond is the technology principle that connects software, data, and AI into a manageable operating system.

Each agent receives a unique identity, a mandate, and a defined area of responsibility. Roles, permissions, separation of duties, value boundaries, and approval procedures determine which information they may use, which decisions they may prepare, and which actions they may perform independently.

Beyond controls the digital workforce throughout the entire course of a mission:

Identities, roles and mandates
Data and system permissions
Company rules and binding policies
Function separation and release limits
Human supervision and defined escalations
Quality controls and evaluations
Cost, risk, and SLA management
Documentation, recording and auditing

People can intervene, approve decisions, reassign tasks, and stop or end missions. The final responsibility remains with the company. Every action of the Digital Workforce is traceable, explainable, and controllable.

Working in the full company context

Agents can only work reliably if they understand the professional context. The Digital Workforce therefore works on a common business context based on business partners, employees, products, contracts, orders, processes, documents, relationships, histories, and current signals.

NEWWORK Business Solutions natively provides this structured business context and the executable business functions. HR, Sales, Service, Finance, and ERP are thus not only information sources for AI. They become active components of agentic work.

The Digital Workforce can not only find or summarize information. It can make authorized changes, create documents, process processes, process bookings, execute orders, conduct communication and document results in the relevant systems.

A system for people and digital workers

In the workplace, people, Every, and the digital workforce come together. Employees see ongoing missions, receive prepared decisions, grant approvals, and take on tasks that require human judgment or responsibility.

Every enables the complete work context through natural language. The Digital Workforce takes over the operational execution. The Workplace makes work, progress, decisions, and results visible.

People and digital workers do not work in separate worlds with this. They use the same business context, the same documents, the same communication spaces, and a common governance model.

Office and collaboration become part of execution

Business work does not take place exclusively in structured applications. Contracts, spreadsheets, presentations, emails, conversations, meetings, and discussions contain an essential part of the business context.

NEWWORK Office and Collaboration are therefore directly connected to the digital workforce. Agents can understand and process documents, analyze spreadsheets, create presentations, process emails in the correct business context, and organize meetings.

Content is not hidden in personal mailboxes, files, or isolated communication channels. It is controlled and incorporated into missions and is available to people and agents in the same context.

Ready to work immediately within existing system landscapes

The introduction of a digital workforce does not require a complete system change. Connect connects NEWWORK with existing business systems, data sources, document platforms, and communication solutions.

Through APIs, MCP, A2A, events, and standardized connectors, the Digital Workforce receives controlled access to existing information and functions. Permissions and access data are managed centrally. All actions performed are subject to the rules of Beyond.

Companies can start with a clearly defined mission and initially continue to use existing systems. New areas of application, digital workers, and NEWWORK Business Solutions are then gradually added. The operational benefits begin immediately, without prior migration and without the compulsion to replace.

The Digital Workforce under complete control

NEWWORK provides all functions to permanently operate a digital organization:

Create
Create digital workers, workers, teams, supervisors, missions, skills and workflows.

Manage
Manage roles, permissions, policies, versions, models, and deployments.

View
Track ongoing missions, agent activities, decisions, costs, quality and results in real time.

Content
Provide knowledge, skills, prompts, documents, tools, and reusable blueprints.

Connect
Securely integrate enterprise systems, data sources, APIs, models, and external agents.

This means that the company not only has access to AI. It has the organizational and technological infrastructure to use AI as a productive workforce.

Business software is becoming a workforce.

The next generation of enterprise software not only manages work. It understands goals, plans execution, coordinates resources, and delivers verifiable results.

NEWWORK Digital Workforce makes this transition practically manageable. It combines the capabilities of autonomous agents with the structures, rules, and control mechanisms of an enterprise system.

One Digital Workforce. One control model. Every action traceable.